Direct Communication

Guided Learning

Video Instruction:

Written Instruction: 



Action items:

Implement the HAIL routine at your next networking event. Pay attention to the various factors of your tone of voice and the tone of voice used by others.

RSVP at the next event to Practice!


What did you notice about your own tone of voice and that of others? What about silence; how were you able to constructively utilize silence in conversation in order to allow for thought, processing and additional information? Were you able to directly communicate in this environment? Reflect on why that might be so.

Bonus tip:

How to Improve Your Business Writing